Job Description
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same-day fixes for our customers. We offer a £10,000 sign-on bonus to make the jump! Yes, you read that right.
We are serious about achieving our ambition of making the UK NetZero by 2050. To get there, we need to hire the best, and to make that happen, we're offering a £10,000 sign-on bonus. Join us and be part of more. We're more than an energy company; we're a family of brands revolutionising how we power the planet. We're energisers.
One team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, while living our commitment to igniting positive change in our communities. Here, you can find more purpose, passion, and potential. That's why working here is #MoreThanACareer.
We do energy differently—we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We're the household heroes powering 1 in 3 homes in the UK, but supplying energy is just part of what we do. We're making the UK's homes greener and more energy efficient, with our friends at Hive.
Using clever tech like thermostats, heat pumps, solar panels, and EV chargers, we're making it cheaper and easier to reduce your home's carbon footprint. With our Peak Save programme, we're actively rewarding better energy use too.
About your role: We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same-day fix for our customers. The base salary is £43,733 with uncapped OTE—£50,400 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority.
Whether attending an annual service visit or a complex breakdown, you will represent British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer colleagues, but some jobs can be challenging. Experience working across different boilers and central heating systems and manufacturers is essential.
Here's what we're looking for:
* A natural, dedicated focus on providing outstanding customer experience on every visit
* Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
* NVQ, C&G, or equivalent in plumbing or heating
* At least 3 years qualified experience in fault finding and diagnosis
* Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers
Why should you apply? We're not a perfect place; we're a people place. Our priority is supporting all the different realities our people face.
Life is about more than work. That's why we've designed our total rewards to give you flexibility, supporting you physically and emotionally, not just financially. If you're full of energy, passionate about sustainability, and eager to craft a better tomorrow and a better you, then come find your purpose with us—where your voice matters, growth is non-negotiable, and your ambitions are our priority. Help us, help you.
We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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