Company Description
This position is part of the Global Technology Infrastructure & Operations (GTIO) - Restaurant Network Products (RNP) team, focused on delivering modern technology supporting McDonald's operations worldwide. Our core mission is to provide foundational technology products and services, with an emphasis on restaurant network infrastructure globally.
Reporting to the Sr. Technical Product Manager, the Network Engineer will be responsible for monitoring network performance, resolving network issues, and implementing security measures to safeguard data and systems.
Job Description
Ideal Candidate should have strong analytical and troubleshooting skills, with expertise in investigative techniques. As a subject matter expert in Juniper and Meraki network solutions, the candidate will design and deploy innovative network solutions to improve service performance, durability, cost-effectiveness, and security. The candidate must also excel in stakeholder management and conflict resolution, thriving in agile environments (familiarity with Daily Scrums, Backlogs, Sprints, User Stories, JIRA, and Confluence is preferred) while providing excellent service to internal and external customers.
Responsibilities:
* Develop, manage, and implement network infrastructure supporting restaurant operations, including point-of-sale systems and critical applications
* Manage and maintain network hardware such as routers, access points, switches, and firewalls
* Troubleshoot, test, implement, design, deploy, and maintain network configurations and traffic flows
* Collaborate with engineers to apply best practices and develop solutions leveraging the latest network technologies
* Drive proof of concepts and conduct feasibility studies for business needs
* Stay current on emerging technologies and propose their application in projects
* Communicate project status, risks, and issues effectively to stakeholders and management
* Manage changes through proper review and approval processes
* Work effectively in an agile environment
* Provide urgent support and troubleshooting outside regular hours as needed
Required Extensive Experience in:
* Routing and switching technologies supporting large networks with multiple sites
* Meraki and Juniper L2 & 3 switch installation, administration, and management
* Configuration and management of Meraki and Juniper security appliances
* Configuration and management of Meraki and Juniper wireless solutions and access points
* Proficiency with Meraki Dashboard and Juniper Mist Dashboard using configuration templates
* Networking protocols such as OSPF, BGP, VTP, TCP/IP, DNS, DHCP, LAN/WAN, and VPN design
* Experience with Palo Alto firewalls and Palo Alto Prisma (cloud-based)
Qualifications
* Diploma or Bachelor’s degree in Computer Science or related field (preferred)
Additional Information
At McDonald’s, we value diversity and inclusion, embracing people from all walks of life. We are committed to creating an inclusive culture where everyone can be their authentic selves, which enhances our service and innovation. We do not tolerate inequality, injustice, or discrimination, and actively contribute to community development and skills training to foster success for all.
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