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First-line it support & service desk specialist

Valley
NEC Software Solutions
Service
Posted: 6 April
Offer description

A technology solutions provider in the UK is seeking a customer-focused IT support professional to join their team. The role requires providing first-line support, managing customer inquiries, and adhering to service SLAs. Strong communication skills and a background in customer service are essential. The role involves flexible shift work, ensuring customer satisfaction while resolving IT issues. A supportive environment is offered, with various benefits including private medical cover and generous holiday allowances.


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