Overview
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
We are currently recruiting for a Sales Manager to lead the team at the Delta Hotels by Marriott Waltham Abbey. As Sales Manager, you will play a key role in maintaining and building strong relationships with our key clients, be accountable for proactively soliciting and managing special corporate accounts, group and catering related opportunities along with total account management of the existing account portfolio. Your focus is to build long term, value-based customer relationships that enable achievement of hotel sales budgets to promote brand loyalty and increase market share.
What’s in it for you: in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
* Free Meals on Duty: Enjoy complimentary meals while at work
* Uniform Provided: A professional uniform is supplied for all associates
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
* Pension Scheme: Participation in The People's Pension
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network
* Training and Development: Access to training programs to enhance your skills and advance your career
Responsibilities
Here's what your journey with us entails:
* Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
* Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
* Develops relationships within the community to strengthen and expand customer base for sales opportunities.
* Manages and develops relationships with key internal and external stakeholders.
* Provides accurate, complete and effective turnover to Event Management.
* Identifies new business to achieve personal and location revenue goals.
* Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
* Ensures that the Senior Event Manager and their team are working effectively and efficiently to deliver an exceptional customer experience.
* Assist other departments wherever necessary and maintain good working relationships within the whole hotel.
Safety And Company Policies
* Follow all company and safety and security policies and procedures
* Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
* Complete safety training and certifications
* Ensure uniform and personal appearance are clean and professional
* Maintain confidentiality of proprietary information
* Communicate with others using clear and professional language
* Develop and maintain positive working relationships with others
* Support the team to reach common goals
* Listen and respond appropriately to the concerns of other employees
* Ensure adherence to quality expectations and standards
Note
This above description is not intended to establish a total definition of the job, but an outline of the duties
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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