Maintenance Control Centre Engineer
Brize Norton – Full Time onsite
About the Role
The MCC Engineer is the focal point at the heart of the operation, empowered to make decisions and with clear escalation pathways to ensure continued operations.
Shift
- 5 on, 5 off, 4 on. 12 hour days.
Responsibilities
* You will report serviceability states of the forward fleet on a company and customer level by means of distributed status reports.
* You will drumbeat the recovery of AOG aircraft at MOB and Deployed.
* You will liaise with other AIOC team members to ensure that aircraft are quickly and effectively recovered.
* These include Logistics, Fleet Tasking and Availability Management and Short Term Planning.
* The Minimum Operational & Safety Equipment List (MOSEL) and Acceptable Deferred Faults (ADF's) shall be logged and continuously monitored to ensure any Calendar/Hours/Cycles limitations are not exceeded, and that any operational restrictions are notified to FTAM.
* You will maintain communication with the Pt.145 Line Supervisors WRT serviceability states and readiness levels at Main Operating Base (MOB).
* You will monitor the co-ordination and progress of aircraft, man power, spares and facilities for tasks accomplished by the Part 145 maintenance organisations and the scheduled accomplishment of all routine maintenance tasks, including the requirement for specialist facilities or working parties, providing escalation pathways as issues are identified.
* In the event of a significant change to the available fleet or AOG situation, the MCC Engineer shall immediately inform the HO AIOC, if out of office hours the Duty Exec, DEOC, DExO, FTAM and liaise with the Part 145 maintenance organisation to assist with the recovery of the aircraft by means of conference calls or 'Tiger Team' meetings.
* In the event of a major incident, you shall enact the Business Continuity Plan and the Crash and Disaster Plan until relieved by a senior responsible person.
* The MCC Engineer shall also liaise with external resources and or Spares/Tooling as may be necessary to achieve a fast, safe and economic recovery and return of the aircraft to service.
* Stakeholders (DExO, DEOC) shall be informed of any delays, change of tasking details WRT airframe swaps or cancellations at the earliest convenience by call and email.
* You will provide out of hours cover with regards to raising in service event reports (ISER's), notices to crew, Fleet Tasking prioritisation, receiving Technical Queries and requesting AMTAC technical assistance for Work Stop or AOG situations.
* You are approved to raise, register and manage applications for Concessions rectification, interval extension and aircraft cannibalisation.
* The designated MCC Engineer shall provide deployed operational status information via the Daily Ops Brief and the Daily Escalation Brief.
* The MCC Engineer shall provide Daily Operational Priorities for the Team.
* On completion of each shift the out-going MCC Engineers shall verbally brief the in-coming shift with any pertinent events on going, recently resolved and/or imminent problems which may have an impact on the operational fleet task lines.
* Providing Senior Leadership Team (SLT) stakeholders with required KPI data as and when required.
* Maintaining competence levels in line with continued development activities of the organisation and evolution of the aircraft.
Qualifications
* Ideally hold either an EASA PT.66 engineers' licence or be able to demonstrate relevant experience and competence.
* Knowledge of SFAR-88, EWIS and Human Factors.
Required Skills
* Be proficient in the use of the appropriate Communication and Information systems (Sharepoint, Q-Pulse, MDS, local databases etc.).
* Knowledge of Aviation systems and platforms are a real advantage.
* Fluent (native) spoken and written English is essential.
* Some military aviation experience is useful but not essential.
Preferred Skills
* The requirements of the role require you to hold a UK passport or a passport issued by a country with access to a UK military establishment, and work in a security sensitive environment.
Pay range and compensation package
* £40.00 per hour Umbrella %
* £29.89 per hour PAYE %
Equal Opportunity Statement
We are committed to diversity and inclusivity.