We currently have an opportunity for Retail Stand Managers to join our team at Nottingham Forest Football Club for the 2025/26 Football Season. This role involves working on Matchdays and Non-matchdays, offering a great opportunity for driven individuals to succeed in a fast-paced and innovative catering environment.
We are seeking outstanding, customer-focused individuals to join a world-leading food and facilities management company, which offers excellent career progression opportunities. Ideally, candidates will have previous experience in the hospitality sector, with a solid foundation and knowledge of customer service. Flexibility is required for Match Days and Non-Match Days (C&E Events), including evening and weekend shifts.
Responsibilities include:
1. Attending pre-match meetings with the Retail Manager
2. Ensuring catering outlets are ready for service at the scheduled opening time
3. Assisting Team Leaders when required
4. Checking open stock and documenting any changes on stock sheets
5. Completing stock checks and adhering to company policies and procedures
6. Following Food Safety and Health & Safety protocols
7. Completing relevant documentation as required by the company
8. Reporting staff potential to the Retail Manager to support their development
9. Conducting regular checks on catering outlets, including end-of-service cleaning
We value unique experiences and personalities. Bring your background and enthusiasm for delighting others. In return, we will provide you with everything needed to thrive. Because at Sodexo Live! we're so much more.
Minimum requirements:
* Experience in managing a team
* Excellent customer service skills and confidence in handling customer complaints
* Strong attention to detail and ability to work under pressure
* Experience in stadiums is preferable but not essential
* Excellent verbal communication skills
* Experience in hospitality, bar, or catering venues
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