Salary: £24,900 with progression to £26,338 per annum (pro rata) Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you. Closing Date: 25 July 2025 The Role The University’s Vision and Strategy sets out an ambitious and exciting journey, to be a people focused, world-leading university that harnesses academic excellence, innovation and creativity to advance knowledge and provide benefits to individuals, to organisations and to society as a whole. The purpose of this new role is to provide a comprehensive administrative support across multiple business functions and between sites; working as part of a team to deliver services that support the activities of the Faculty’s business functions and to achieve the Faculty’s strategic aims and objectives. The role holder will be located in the Comparative Biology Centre, Newcastle University’s facilities for all research work which involved the use of laboratory animals. Newcastle University has a policy of using animals in research only if there are no realistic alternatives and in projects of major importance. UK standards of care are among the highest in the world, and we strictly enforce them. Newcastle University’s policy on animal research can be found here: https://www.ncl.ac.uk/research/researchgovernance/animal/ For informal enquiries contact Paul.dearden@ncl.ac.uk or Michelle.ClaytonWood@ncl.ac.uk. Successful Candidate Information: Appointment is subject to receipt of a satisfactory security screening check. You will be contacted by our provider to request permission to facilitate these checks. You will be asked to complete a questionnaire and upload identification as part of this process. Appointment is subject to Occupational Health Pre-Placement check. You will be contacted by our Occupational Health team to arrange laboratory animal/bird and insect checks. The role is part time 0.6 FTE Key Accountabilities Support the Professional and Administration Services Manager their deputies, Operations Managers and Team Leaders in the delivery of administrative activity across the Professional and Administration Services Assist with and respond to queries on a wide variety of topics, e.g. operational, HR, Finance and communications etc., signposting to the correct team member as appropriate Assist with the organisation of designated events, selection panels, committees, sub-committees or working groups, to include: room bookings, organising catering, supporting the preparation and circulation of papers, managing the membership of mailing lists Administer a number of processes using existing systems or processes including: receiving initial enquiries/applications; applications of existing systems/standard operating procedures (escalating as appropriate), monitoring progress and communication of outcomes to appropriate individuals Provide general administrative support as required, including (but not exclusive to) purchasing and payments, receipt of deliveries, defect reporting, assisting with the running of events, administering post, maintaining office equipment and stocks of consumables, preparing routine correspondence, reception services and diary management Receive visitors to the office and escort them to their destination Disseminate information on behalf of the Faculty/Unit, as requested Maintain up to date records; gathering data from colleagues in the Faculty, and entering the data accurately in order to maintain database(s) and/or specified areas of the Faculty’s website and intranet Research and book travel arrangements, adhering to risk assessment and other safety procedures Undertake an active role in the health and safety management of a designated office, contributing to the maintenance of a safe working environment for colleagues and visitors Contribute to the effective and efficient running of a designated office through a team approach, providing assistance to colleagues as appropriate Any other duties within the scope and general nature of the grade as required by the line manager The Person Knowledge, Skills and Experience Demonstrable administrative skills, including experience of establishing and maintaining filing systems (electronic and paper), servicing committees etc.Excellent organisational, interpersonal and communication skills, including the ability to triage queries and issues efficiently Excellent IT skills with proficiency in the use of Microsoft Office (especially Outlook, Excel and Word) products and aptitude for development in and use of core software and data systems (preferably SAP) High attention to detail with a commitment to data accuracy and integrity Ability to work quickly and accurately to tight deadlines whilst paying attention to detail Ability to work independently wherever possible and using own initiative to organise own workload in response to changing demands and priorities Experience of managing confidential and/or sensitive information with tact and discretion, and a working knowledge of data protection GDPR requirements Experience in a customer orientated environment to deliver excellent customer service at all times Demonstrable commitment to continuous and process improvement Ability to work as part of a team with a willingness to learn the responsibilities contained within other roles, providing team resilience during staff absences To work flexibly as required by the demands of the post Attributes and Behaviour Understands the University values and guiding principles People orientated, is approachable and has a positive ‘can-do’ attitude Works in partnership with others and has excellent interpersonal and organisational skills Demonstrates high energy and commitment to delivering an excellent service Has a positive attitude towards continuous process improvement Sees other areas and people as ‘customers’ and follows through on enquiries and requests Demonstrates resilience to the demands of the role and pace of change Promotes a culture of mutual respect Qualifications Grade A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications with some work experience or significant relevant work experience in the unit or a comparable setting Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution. We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population. At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme. In addition, we are a member of the Euraxess initiative supporting researchers in Europe. Requisition ID: 28300