Overview
Join to apply for the Field Service Engineer role at HR Tech.
Role: Field Service Engineer
Location: Reading (you'll report/be allocated to the Croydon Service Centre)
Hours: 45 hours per week | 9 hours per day between 06:00 and 18:00 Monday to Friday. A 40-hour per week option is also available.
Salary: between £49,935.60 - £54,545.40 per annum DOE (based on 45 hpw)
Overview: Are you a skilled technician with a passion for problem-solving and delivering exceptional service? We’re looking for a proactive and customer-focused Field Service Engineer to join our Aftermarket team.
Key Responsibilities
* Diagnose and repair faults on vehicle chassis and mounted equipment
* Carry out servicing and maintenance to a high standard
* Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications
* Use diagnostic software and tools to identify and resolve issues
* Log all work using PDA software and maintain accurate service records
* Travel to customer sites across the UK, sometimes at short notice
* Maintain a clean and safe working environment at all times
* Communicate clearly with customers and provide excellent service
* Support health and safety practices and complete risk assessments as required
Ideal Candidate / Qualifications
* NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance
* Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer)
* Strong diagnostic and fault-finding skills
* Knowledge of vehicle technology systems and compliance standards
* Comfortable working independently and managing your own workload
* Excellent communication and customer service skills
* Flexible with working hours and willing to travel
* General computer literacy and ability to complete technical documentation
* Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus
Benefits
* 25 days holiday plus Bank Holidays (pro-rata for 4-day weeks)
* Enhanced Pension Scheme and Death In Service benefit
* Employee Assistance Programme
* Health Shield Medical Cash Plan
* GP Anytime online access
* Training and Development opportunities
* Cycle to Work Scheme
* Care Concierge and Occupational Health Support
* My Benefits Platform discounts
* Independent Mortgage Advice
Additional information
Please note: Dennis Eagle is not a sponsoring organisation. The successful applicant must already have the right to work in the UK or be able to secure it independently. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet every requirement.
We are an equal opportunities employer and a disability confident organisation. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy and support you in showcasing your unique skills and talents.
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