Title: Accounts TraineeLocation: StokeDepartment: AccountsAccounts TraineeAs a Trainee Accountant you will provide support to both internal staff and external clients. Part of your role will involve assisting in the day-to-day financial activities, these will include but are not limited to data entry, month end VAT Returns and management accounts and year-end financial accounts and tax returns. Responsibilities will include:-· Bookkeeping and data processing in accounts software, such as Sage, Xero, Quickbooks etc.· Assist with the preparation of VAT returns.· Assist with the preparation of financial statements· Assist with the preparation of management accounts· Liaison with clients to build a rapport on an ongoing basis when completing work · Carrying out bookkeeping activities including journal postings and ledger reconciliations · Ensuring completed work is accurate and professionally presented to senior members of staff. · Be responsible for helping to service clients and keeping clients up to date on the progress of jobs, helping to resolve queries effectively and to the client’s satisfaction. · To undertake other tasks as required by senior staff which are required to either enhance client service or improve working practices.· Assisting with general administrative duties including meeting and greeting clients, filing, answering the telephone and supporting the team to meet deadlines as required. Communication· To ensure communication with clients is friendly, helpful and professional at all times. To always remain focussed on giving a high level of client care, with client satisfaction being the ultimate goal.· To share and communicate information, as appropriate, with other BK Plus personnel to enable the provision of services to clients.· To maintain good working relationships within BK Plus and be active in helping the business improve working practices and the services it provides; by contributing any ideas and giving support to other members of staff as required. ConfidentialityThe job holder is responsible for managing client matters in strict confidence. Discretion should be used at all times and under no circumstances should client information be revealed or used inappropriately. Advice is readily available from your Manager for any queries relating to confidentiality.Knowledge & SkillsThe job holder should have the relevant technical knowledge and ability to carry out accounts, taxation and business-related services required by the client including any legislation which applies. In addition the job holder should have a good knowledge of general office procedures and possess excellent communication skills.Company KnowledgeThe job holder requires knowledge of BK Plus working procedures along with a good understanding of the products and services available to clients and how the need for these can be identified.Diversity & Inclusion at BK PlusAt BK Plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.