Yu Energy is seeking a Complaints Team Leader in Leicester, England. This role emphasizes driving sustainable change within the team and managing the complete complaints process. Candidates should possess a minimum of 3 years in customer service, preferably within the energy sector. Key responsibilities include managing team performance, complex complaint resolutions, and fostering strong relationships both internally and externally. The position offers various benefits such as 24 days annual leave, an employee assistance program, and development opportunities.
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