Business Support Assistant Location: Civic Centre, Gateshead, NE8 1HH Start Date: ASAP Contract Duration: 6 Month Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £13.47 per hour Job Ref: (phone number removed) Job Responsibilities Provide clerical and administrative support to Education, Schools & Inclusion services. Handle inquiries professionally via phone, email, letter, and in person. Maintain and update information systems accurately. Coordinate responses to Freedom of Information and subject access requests. Perform financial administrative tasks, including budget monitoring and invoice processing. Attend and contribute to meetings, taking minutes when needed. Produce accurate reports as required. Person Specifications Must Have Proficient in Microsoft Office, including Word, Excel, and databases. Strong written and verbal communication skills. 5 GCSEs A-C or 9-4, NVQ level 3 in Business Admin, or relevant experience. Experience in administrative support within education or customer service. Experience with manual and computerised information systems. Ability to organise and prioritise workload effectively. Teamwork and independent work skills. Nice to Have Experience with budget management and financial regulations. Experience in producing meeting minutes and reports. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed