Salary: £25,000 - 30,000 per year Requirements: Strong technical knowledge in IT support Excellent customer service skills Ability to work effectively in a fast-paced environment Proactive attitude with strong communication skills Collaborative mindset Experience with Microsoft 365 environments Familiarity with mobile device support and management Responsibilities: Provide first-class IT service desk support to office-based and remote users Manage user account changes, onboarding, and offboarding Support and administer Microsoft 365 environments Provide mobile device support and management Deliver IT support across Preston and London offices Proactively identify, troubleshoot, and resolve technical issues Build and maintain strong relationships with internal and external stakeholders Ensure professional presentation of IT systems, equipment, and workspaces Technologies: Support Microsoft 365 Mobile Office 365 More: We are seeking a motivated and high-performing IT Service Desk Engineer to join our Digital team in Preston. This is an excellent opportunity to support a growing organization with a national presence and a global audience. We offer a competitive benefits package that includes a 10% non-contributory pension, employee recognition and reward schemes, and an inclusive working culture. You will have the chance to work within a nationally recognized organization committed to fairness, equality, listening, and learning. last updated 5 week of 2026