Job Overview
The Weddings & Events Co-Ordinator is responsible for overseeing all aspects of the planning, coordination, and execution of weddings, corporate and social events within the hotel. The role requires a dynamic, detail-oriented professional with a passion for hospitality and a proven ability to deliver exceptional experiences that exceed guest expectations. The ideal candidate will have strong sales acumen, operational expertise, and a creative flair for event design and customisation.
Key Responsibilities: Sales & Business Development
* Proactively generate leads and convert inquiries into confirmed bookings for weddings and events.
* Conduct walk rounds and hold consultations with potential clients.
* Develop packages, pricing strategies, and promotions in collaboration with the General Manager, Sales Manager and Marketing teams at Head Office.
* Build and maintain relationships with key clients, vendors, and external event planners.
* Maximise revenue opportunities through up-selling, cross-selling, and repeat business.
* Attend wedding & events exhibition in the UK to develop new wedding concepts and ideas to keep the business ahead of local competitors.
* Produce weekly, monthly and quarterly reports on the yield of all weddings & events based on profit margins, cost effectiveness and staff performance of the team
Event Planning & Coordination
* Lead the planning process for each wedding or event from initial inquiry to post-event follow-up.
* Develop detailed event proposals, contracts, and function sheets.
* Coordinate with all hotel departments (kitchen, front desk, housekeeping) to ensure seamless execution.
* Advise clients on themes, décor, entertainment, floor plans, menus, and schedules.
* Ensure compliance with hotel standards, health & safety regulations, and legal licensing requirements.
* Working with the heads of departments in developing service standards for each style of event, creating SOP's to ensure maximum levels of service in all areas.
On-Site Event Management
* Act as the main point of contact on the event day to oversee setup, service, and customer satisfaction level.
* Troubleshoot issues swiftly and professionally to ensure client satisfaction.
* Manage timelines, vendor deliveries, and last-minute changes effectively.
* Be responsible for all event rooms, cleanliness, management of equipment, health & safety and the restocking of products in these rooms.
Team Leadership & Communication
* Supervise and train all staff assigned to events.
* Conduct pre-event briefings and post-event debriefs with relevant staff.
* Host events.
* Maintain strong interdepartmental communication to support operational excellence.
* Lead by example to inspire a culture of hospitality, flexibility, and attention to detail.
Administration & Reporting
* Maintain accurate records of all bookings, contracts, and client communications.
* Track revenue targets and KPIs, reporting regularly to senior management.
* Evaluate guest feedback to improve service delivery and guest experience.
* Manage budgets and control event-related costs.
* Develop 24 month budgets for forecasting and revenue development
Qualifications & Experience:
* 1–2 years of experience in event or wedding planning in a hotel setting.
* Proven track record in sales and event coordination.
* Familiarity with property management systems (e.g., Opera, Delphi, Salesforce, guestline) and event software preferred.
* Exceptional organisational, interpersonal, and communication skills.
* Strong decision-making capabilities.
* Ability to work evenings, weekends, and holidays as required.
Key Competencies:
* Client-focused with strong attention to detail
* Time management and multitasking under pressure
* Creativity in event design and presentation
* Conflict resolution and problem-solving
* Budget and financial management
* Teamwork and collaboration across departments
Working Conditions:
* Fast-paced hotel environment with frequent deadlines and changing priorities.
* May involve standing for long periods and lifting items during event setups.
* Flexibility in working hours is required due to the nature of events.
* Working 5 days over 7 with regular weekend work involved especially during summer & Christmas period.
* Assist in other departments as required.
Performance Indicators:
* Event revenue growth and profitability
* Guest satisfaction and positive feedback
* Conversion rate of inquiries to bookings
* Efficiency of event execution and coordination
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £24,420.00-£29,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
Ability to commute/relocate:
* Worksop, S80 3PA: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
* Due to our rural location you must have access to your own transport.
Work authorisation:
* United Kingdom (required)
Work Location: In person