Job Description We are looking for an enthusiastic individual to join our existing claims team. Your day to day responsibilities will be: Producing and presenting reports as and when required to clients, account executives, insurers or colleagues. Liaise with and advise customers on claims procedures. Creating new claims files and claim entries updating claims payments. Proactively manage claims from first notification of loss to final settlement. Claim types include motor fleet, Combined Liability, Travel, Personal and Commercial. Balance your workload in order to service the client promptly and efficiently. Provide technical advice to clients when required and through duration of claim. Negotiating with insurers, loss adjusters and other agents to achieve the most beneficial and cost-effective settlement for the client. Ensure claims statistics are accurate and produced in accordance with SLA’s. Maintenance of a diary system for outstanding workload. Prepare and maintain client claims experience records. Attend internal and external meetings as required.