Location Glasgow, City of Glasgow, United Kingdom, United Kingdom
The Vacancy
Job Purpose:
Reporting to the Shead of supplier management the Sub-contract Controller will work closely with all sub-
contractors, Helpdesk, supplier managers to ensure all key performance indicators in Quality, Cost,
Delivery, People, Innovation and Health and Safety are adhered to within their area of responsibility.
The Sub-contract Controller will develop and maintain effective working relationships and
communications with a wide range of internal and external stakeholders, work independently, motivate
self and fellow team members, work on own initiative, prioritise workload, meet deadlines and have a
continuous improvement mentality.
Key Accountabilities Subcontractor Management • On behalf of Head of supplier management, supplier managers deal with routine issues and communication with Sub-contractors, and any other interested parties. Regular performance reviews with allocated subcontractors • Support the delivery of Sub contractor Relationship Meetings (SRM) on a monthly/quarterly/annual basis including preparation of packs, chair of meetings, minutes and follow up action plan management Knowledge transfer on Mercury for all new suppliers • Co-ordinate input and action management from HSE, Service Desk, Field Team, Commercial Admin and Category Managers for all subcontractor related issues • Support KPI performance Service Credit negotiations and calculations. • Support Exit management of outgoing subcontractors • Support Continuous improvement initiatives with allocated Subcontractors • First line Escalation for any subcontractor related issues from Service Desk • Reviewing open jobs and Purchase Orders Subcontractor Financial/Budget Management • Agree and manage the regular (weekly/monthly/quarterly Po imports for fully comprehensive subcontractor agreements • Raising Purchase Orders where required • Supporting in reviewing invoice queries • Liaising with the suppliers regarding payment of invoices • Manage uplift process with suppliers and internal finance team • Arrange supplier uplifts for urgent PO requests
People Responsibility
None
Knowledge, Skills and Abilities
• Previous contract support experience • Strong administrative background • Previous experience working in Facilities Management • Experience with CAFM system • Enthusiastic attitude to work • Good experience of MS Office skills (Word, Excel and PowerPoint) • Good experience of MS Office skills (Word, Excel) • Down to earth - able to build good working relationships across the business and work effectively as a team member. • Strong attention to detail - tasks delivered are free from errors, databases are organised and up to date, communication is very clear and concise. • Very organised with exceptional time management skills - able to work under pressure, prioritising competing tasks and deadlines. • Proactive - self-motivated and have a pro-active approach to work and helping others. • Flexibility - able to pick up new tasks or perform tasks at short notice. • Numbers literate - basic understanding of numbers and accounting.
Behaviours
• Safety - we keep our people and customers safe every day
o Do the right thing and work in the City way, the safe way
o Consider others in how we perform our roles
• People - we put our people first, treat each other with respect and work as a team
o Actively listens and treats others with respect
o Be clear, concise, timely and accurate in communication
o Respects individual and cultural differences
o Be authentic and be yourself
• Excellence - we make a difference and go the extra mile
o Judges situations, considers how they can deliver excellence
o Takes accountability for their own tasks
o Learn from mistakes to make the difference
• Service - we're passionate about delivering exceptional customer service
o Passionate about customer service
o Endeavours to get it right the first time
o Actively engages with customers
• Integrity - we always act with integrity, honesty, openness and trust
o Spending the company's money as if it is your own
o Trust each other to do things right the first time
o Ask yourself is it right for us and our customer, always acting with integrity
The Company
In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.
The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.
It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world's most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.
Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.
About City
Our Benefits
Pension Scheme
Retail Discounts
Cycle to Work Scheme
* Birmingham, Edinburgh, Glasgow, London, Manchester, UK
* Competitive salary and a broad range of employee benefits
* Birmingham, Edinburgh, Glasgow, London, Manchester, UK
* Competitive salary and a broad range of employee benefits
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