Northreach is a dynamic recruitment agency that connects businesses with top talent in financial services, fintech, and digital sectors. We specialize in providing a seamless recruitment experience for clients and candidates, fostering innovation and professional growth.
The Opportunity
Northreach is working with a growing specialist lender to recruit a Case Manager to support the end-to-end delivery of bridging finance transactions. This role plays a critical part in ensuring applications move efficiently from submission through to completion, while maintaining a high standard of service for brokers and clients.
This position suits someone highly organised, detail-focused, and comfortable managing multiple cases at once in a fast-paced lending environment.
The role
As Case Manager, you will take responsibility for the day-to-day coordination of bridging finance cases. You will act as a key point of contact for brokers and clients, working closely with underwriters, legal advisors, and internal stakeholders to ensure all documentation, conditions, and requirements are met in a timely manner.
You will be expected to proactively manage case progression, identify potential delays, and resolve issues to keep transactions on track.
Key responsibilities
* Support the full lifecycle of bridging finance applications from submission to completion
* Act as a primary point of contact for brokers and clients, providing regular updates
* Liaise with underwriters, solicitors, valuers, and internal teams to gather information and progress cases
* Ensure all documentation is complete, accurate, and compliant with internal policy
* Maintain detailed and up-to-date case records and correspondence
* Identify issues or bottlenecks within cases and work to resolve them efficiently
* Provide updates and reporting on case status and pipeline progression
What we are looking for
* Previous experience in a case management, completions, or operational role within bridging finance or specialist lending is preferred
* Strong organisational and time-management skills
* Excellent attention to detail and accuracy
* Clear and confident communication skills, both written and verbal
* Proactive problem-solving mindset with the ability to manage competing priorities
* Comfortable working in an office-based, team-oriented environment
Why consider this role
This is an opportunity to join a growing lender at an exciting stage of development, where operational quality and client experience are highly valued. You will play a visible role in supporting deal delivery and will have scope to develop your skills within specialist property finance