Infrastructure Support Engineer
Are you a skilled Infrastructure Support Engineer with extensive knowledge of AWS? Are you looking for an opportunity to join a small, friendly team where your problem-solving skills and adaptability will be highly valued? Our client, a leading provider of solutions for the insurance industry, is seeking a dedicated individual to join their team.
At our client's organisation, they are committed to improving data management, driving operational efficiencies, and addressing the ever-growing compliance and regulatory burdens for their customers. As an Infrastructure Support Engineer, you will play a crucial role in implementing security strategies, improving operating environments, and responding to technical incidents and problems.
What you'll be doing:
1. Troubleshoot and resolve technical incidents at a server configuration layer.
2. Provision and resolve issues on cloud-hosted environments.
3. Schedule and monitor system maintenance and security activities.
4. Design, develop, and support new IT systems.
5. Coordinate internal and client-facing product deployments.
6. Identify and provide solutions to potential issues.
7. Carry out root cause investigations and problem analysis.
8. Collaborate cross-functionally to ensure solutions meet business needs.
9. Update and maintain documentation and procedures.
10. Act as an escalation po...