Job overview
To act as Personal Assistant to members of the Women and Children’s Senior Leadership Team, liaising with various levels of personnel including operational staff, managers, matrons, clinical director and senior clinicians.
This post is offered as12‑month Maternity Leave Coverand provides administrative and organisational support to ensure the effective running of the Senior Leadership Team.
The post holder will be expected to work accurately under pressure, with the ability to manage and prioritise own workload. The role involves providing and receiving complex, sensitive or contentious information, requiring tact, diplomacy and persuasive skills.
Main duties of the job
* To provide an efficient and confidential secretarial/administrative service to the Women and Children's Senior Leadership Team in a specific service area.
* To take accurate formal minutes, track actions and ensure documentation is updated accordingly.
* The role provides confidential administrative support to the senior nursing team in Women and Children’s services.
* It involves managing diaries, organising meetings, preparing papers and taking accurate minutes.
* The post holder will keep office systems running smoothly, maintain personnel files and ensure training and appraisal records are up to date.
* They will handle sensitive information with care, work independently in a busy environment and prioritise tasks as demands change.
* The role also includes managing emails, documents and shared drives, supporting day-to-day office needs and using initiative to solve problems when required.
Working for our organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non‑clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Hospital Transformation Programme (HTP)
Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose‑built facility to improve patient care and team experience.
We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.
View full details of HTP
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description and Person Specification.
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