Position Overview
As a Team Leader Blood Donation, you will play a vital role in delivering a safe, effective and donor-focused blood collection service. You will lead and support a team of up to 40 colleagues, ensuring sessions run smoothly and meet quality and performance standards. Working closely with senior clinical leaders, you will help create a positive, supportive environment where your team can thrive, develop and deliver excellent care to donors. This is a hands‑on clinical leadership role where you will contribute directly to saving and improving lives, while building your expertise in people management, service delivery and continuous improvement.
Key Responsibilities
* Lead and support a team to deliver safe, high‑quality blood collection sessions that meet daily targets and standards.
* Coach, mentor and develop colleagues, helping them build skills and confidence in their roles.
* Plan and adapt staff rotas to ensure the right skills and coverage for each session, even when faced with unexpected challenges.
* Create a positive, motivated team environment through clear communication, daily briefings and role modelling excellent practice.
* Monitor performance using data and feedback, identifying opportunities to improve service quality and donor experience.
* Respond to challenges quickly, making informed decisions to keep sessions running safely and effectively.
* Work collaboratively with colleagues across teams to ensure donor needs are met and services run smoothly.
* Ensure compliance with health and safety, quality and regulatory standards at all times.
* Support recruitment activities, people management processes and team wellbeing.
About NHS Blood and Transplant
We play a unique and special role in the NHS by helping people do something extraordinary – donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart; they guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.
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