Overview
Data Executive role at Eco-watch Limited.
Role Details
As a Data Executive you will contribute to ensuring product and supplier data across all platforms is accurate, including product set-up, pricing, and promotions. You will maintain the integrity of product and technical data and provide excellent service levels in the delivery of product data and technical assistance to internal departments, customers, and suppliers.
Responsibilities
* Demonstrate a positive, customer-focused, and professional approach.
* Contribute to a diverse, inclusive, solutions-oriented, and customer service focused culture.
* Share ideas and develop new ways of working to improve company performance and employee engagement.
* Deliver an awesome customer experience to both internal and external customers.
* Ensure the integrity of product and technical data is maintained and service levels are consistently achieved in the delivery of product data and technical assistance.
* Ensure administration of product data is robust.
* Own the new product process to include timely setup of new products including descriptions, warehouse management, buying screen configurations, and pricing structure.
* Maintain website product offering and configurations.
* Collate and update product specifications and COSHH sheets.
* Liaise with suppliers on detailed product information such as allergens and origin.
* Complete weekly reporting as required.
* Support internal compliance to meet externally achieved accreditations (e.g., audits, certifications, manuals, processes).
* Demonstrate commitment to and support ESG goals in daily tasks and responsibilities.
The Ideal Candidate
* Strong IT and administration skills, numeracy, and a good level of English.
* Customer service focus, excellent communication, interpersonal, relationship-building, and stakeholder management skills.
* Action-oriented, solutions-focused, able to manage multiple priorities, and deliver results on time.
* Team player with attention to detail and problem-solving skills; follows processes and prioritises business improvement.
* Experience working as a Data Administrator or Administrator.
* Experience in product or supplier data management and pricing updates.
* Familiarity with product compliance, specifications, allergens, and barcoding.
* Understanding of technical data platforms.
Desirable
* Experience in the Foodservice sector or similar operation.
* Experience uploading or managing third-party product data.
* Knowledge of food legislation / HACCP.
Work Schedule
Monday - Friday 8:30am-5:00pm
Benefits
* 33 days of annual leave
* Living Wage Foundation Employer
* Life assurance
* Savings scheme
* Training & Development opportunities
* Discounted staff purchases
* Staff lottery
* Auto-enrolment pension scheme
* Online discounts package
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.
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