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Sales and retention manager - new club opening

Stretford
Everlast Gyms
Retention manager
Posted: 1 August
Offer description

Company Description

This is a full-time position reporting directly to the General Manager. Our Sales and Retention Managers are responsible for supporting them and the wider team in the successful operation of the gym, with a specific focus on driving new member sales, maximising retention, and overall growth of the live member movement through various strategies inside and outside of the gym.


The Benefits

Elevation is a core value of our company, complemented by great benefits, including:

* 20% discount across all Frasers Group brands
* Eligibility for the Fearless 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners receive double their salary for the month
* Recognition through our Everlast Gyms monthly champions
* Training and development opportunities through Frasers Group, including funded qualifications such as Level 3 & 5 in management & leadership
* Product training and opportunities to deliver personal and group training sessions


Job Description

* Represent Everlast Gyms as a fitness ambassador
* Demonstrate our elevated ways of working consistently
* Lead by example in our FUNDAMENTALS sales process, support and train the team to improve confidence and performance
* Focus on driving new member sales and retaining existing members to grow the live member movement
* Manage activity planners for the gym, ensuring they are thorough, well planned, and executed
* Implement strategies to increase lead generation internally and externally
* Monitor dashboards and KPIs, communicating insights to the team
* Drive revenue across membership sales, product, and secondary streams to enhance profitability
* Prepare and deliver monthly sales presentations to management
* Build relationships with local businesses to develop local partnerships
* Develop #WeMoveBusinesses membership opportunities (new and existing)
* Lead by example on reception and the gym floor to enhance member experience
* Support national focuses and incentives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback regularly to support team development
* Assist the General Manager with operational tasks including Health & Safety, Facilities, Maintenance, Recruitment
* Maintain high standards of cleanliness and presentation at all times


Qualifications

* Passion for health, fitness, and wellness
* Strong leadership qualities
* Adaptability in communication style
* Positive, solutions-driven mindset
* Exceptional interpersonal skills as a member champion
* Driven and ambitious with a desire to learn and develop
* Flexibility in working hours and location, including weekends and Bank Holidays


Additional Information

Visit our LinkedIn page to see more about our brand's initiatives. This opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To make the most of it, live and breathe our principles:

* Think without limits - think fast, fearlessly, and lead the team
* Own it and back yourself - take responsibility for your role and results
* Be relevant - to our people, partners, and the planet
#J-18808-Ljbffr

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