Are you passionate about technology and excited to kickstart your career in IT, while contributing to something bigger than yourself?
At Quorn, were on a mission to get more people into delicious vegetarian and vegan meals - to provide healthy, sustainable food for people and the planet.
As our new IT Apprentice, youll join a forward-thinking team supporting the digital backbone of a fast-growing, purpose-driven business. Youll gain hands-on experience working across support, infrastructure, software, and systems, directly contributing to making our operations more efficient, secure, and scalable - all while learning from seasoned professionals and growing into your future in tech.
In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
Manage, record and report tickets/request in the IT helpdesk system
Support with the governance of the IT helpdesk system
Troubleshoot User Issues and escalate to other team members when needed
Active Directory Administration (User/Group creation and password resets)
Software installation/licensing
M365 (Email, Teams and Sharepoint)/Azure Administration
Provide support at 4 main sites, including assisting with key events requiring technology (e.g. Town Halls)
Contribute to team meetings
Work closely with other relationship holders, senior managers and knowledge managers
Identify and agreeing personal development needs
Keep up to date with product/service developments
Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.
Desired Qualities, Skills and Knowledge
A proven aptitude for IT / Technology
Ability to work independently as well as part of a team
Excellent communication and interpersonal skills
Efficient time management and organisation skills
A strong passion for IT and Technology
Communicate effectively
Act with honesty and integrity
Continuous growth mindset
Sustainable focus
Engage and collaborate
Salary, Hours?&?Benefits:
£18,000 per annum.
8:30am-5pm Monday to Friday
25 days holiday + bank holidays
Option to buy/sell 5 days annual leave per year
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification.
Your Training with Baltic Apprenticeships
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT.
Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
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