ROLE OVERVIEW
Company: Childcare Business Growth
Role Type: Full-Time, Permanent
Location: Birmingham Office (Tues & Thurs) + Home (Mon, Wed & Fri)
Office Hours: In-office: 8:30am – 5:00pm | Home days: 10:00am – 6:30pm
Base Salary: £28,000 per annum
Commission: Typically £2,000–£3,000/month, uncapped
On-Target Earnings: £52,000–£64,000+
Daily Target: 100 outbound calls per day
================================================================
ABOUT CHILDCARE BUSINESS GROWTH
Childcare Business Growth is a specialist digital marketing agency dedicated
exclusively to helping childcare businesses — nurseries, day care providers,
and childminders — grow their client base, increase occupancy, and build
thriving settings. We combine data-driven marketing strategies with deep
sector knowledge to deliver real, measurable results for our clients across
the UK.
We're a fast-growing, ambitious team and we're looking for a driven
Appointment Setter to join us and play a key role in our continued expansion.
================================================================
THE ROLE
As our Appointment Setter, you will be the first point of contact for
prospective clients. Your primary mission is to generate high-quality,
qualified appointments for our sales team by proactively reaching out to
childcare business owners across the UK.
This is a high-volume outbound role — you'll be making 100 calls per day —
so you'll need to be resilient, motivated, and genuinely comfortable on the
phone. In return, you'll be generously rewarded with an uncapped commission
structure that reflects your hard work and results.
================================================================
WORKING PATTERN
This role operates on a hybrid basis:
• Tuesday & Thursday: Based at our Birmingham office, 8:30am – 5:00pm
• Monday, Wednesday & Friday: Working from home, 10:00am – 6:30pm
You'll need a suitable home working environment with a reliable internet
connection for your home days.
================================================================
KEY RESPONSIBILITIES
• Make 100 outbound calls per day to childcare business owners and
decision-makers
• Qualify prospects and identify their business growth needs
• Book high-quality appointments and demonstrations for the sales team
• Accurately record all activity and outcomes in the CRM system
• Follow up on leads via phone and email to maximise conversion rates
• Maintain a thorough understanding of our services and value proposition
• Achieve and exceed daily, weekly, and monthly KPIs
• Provide feedback on lead quality and prospect pain points to support
continuous improvement
================================================================
WHAT WE'RE LOOKING FOR
Essential:
• Proven experience in a telephone-based sales, lead generation, or
appointment setting role
• Confident, clear, and persuasive communicator with an excellent
telephone manner
• Resilient and self-motivated — comfortable with a high call volume and
able to handle objections positively
• Highly organised with strong attention to detail
• Proficient with CRM systems and comfortable working with digital tools
• Able to work independently and manage your own time effectively on
home days
Desirable:
• Experience within a digital marketing agency or B2B sales environment
• Familiarity with the childcare or early years sector
• Previous experience working in a hybrid or remote role
================================================================
WHAT WE OFFER
• £28,000 base salary
• Uncapped monthly commission — typically £2,000–£3,000/month, with no
ceiling on earnings
• Hybrid working — enjoy the energy of the office and the flexibility of
home working
• A friendly, supportive, and high-performance team culture
• Full training on our services, processes, and the childcare sector
• Clear progression opportunities as we continue to grow
• Regular team socials and incentives
================================================================
HOW TO APPLY
If you're ready to join a growing agency, make a real impact, and earn
excellent money doing it — we'd love to hear from you.
Apply now by visiting our careers page:
www.childcarebusinessgrowth.com/careers
Applications are reviewed on a rolling basis, so don't delay.
================================================================
Childcare Business Growth is an equal opportunities employer.