Job Description
Your responsibilities:
Reporting to an Associate Research Director or a Research Director, a Research Manager is the primary contact for client communication before/during/after projects and owns and delivers full research projects.
Account:
* Lead 2-3 FMCG Accounts: build and develop a partnership relationship with clients
* Ensure revenue targets for assigned accounts are achieved
* Oversee timely, accurate, and high‑quality project delivery for Account team
* Negotiate contracts, or specifications, technically, methodologically and financially
Project:
* Supporting and consulting of our clients in all aspects of FMCG product research, bringing in internal specialists as required Preparation of proposals (test design, price calculation
* End to end project management and coordination:
* End to end project delivery: proposal writing, client meetings, screener & questionnaire creation, data interpretation, story-led reporting and debriefing in an engaging fashion (as required)
* Supervision of fieldwork (in specified region and internationally)
Team:
* Line manage of a junior team of 1-3 researchers/technicians
Company:
* Actively participate in internal projects, strengthen our expertise and contribute with your opinions and ideas to the growth of the company
* Develop innovative research solutions for our clients together with your colleagues
Qualifications
* Minimum 5 years in the industry
* Significant FMCG product testing experience: practical experience of core product testing methodologies: i.e. HUTs, CLTs, IDIs
* Significant experience in quantitative consumer research methodologies
* Solid understanding of qual research: minimum requirement is knowing when to recommend qual/bring in qual experts from within SAM
* Significant experience in a Senior Research Executive role
* Excellent written and oral communication skills in English
* Proficiency in MS Office: Word, Excel, PowerPoint, etc
* Excellent organisational and problem-solving skills
* Rigorous, responsive and proactive