JOIN US!
BUBBLE CITEA is a locally renowned bubble tea brand. We aim to uphold our core values of high-quality drinks, outstanding customer service, cleanliness, and hygiene. We are looking for individuals who love customer service to join our bubble tea family and deliver excellent customer experiences, ensuring a high level of customer satisfaction. Creating a family environment within the workplace is one of our key values, making our customers and employees extremely valuable to us. To show how much we value our employees, we focus on and invest in your career development and promotion. If you are seeking a career rather than just a job, you are in the right place!
OUR MISSION
To continuously innovate and improve our services and products to create the most memorable and happy experience for our customers.
WE ARE LOOKING FOR
* Part-Time Supervisor
YOU WILL
* Be part of a support network working alongside the Store Manager
* Contribute to a team environment by helping in problem-solving, customer relationships, and maintaining product quality
* Ensure product quality and customer service meet company standards
* Lead team members to maintain cleanliness and upkeep of our kiosks
* Protect employees and customers by providing a safe and clean store environment
* Ensure efficient and effective operation by bubble baristas to accomplish daily duties
* Be responsible for protecting store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
* Remain calm and observant during busy periods or unforeseen situations and deploy team members to ensure the best customer experiences
* Manage and create content for TikTok
* Complete reasonable tasks assigned by the company
YOU ARE
* Ideally experienced in driving a high sales-focused culture in a fast-paced food/beverage industry
* Able to work flexible hours, including evenings, weekends, or holidays
* Legally eligible to work in the UK
* An energetic person with a positive attitude and a 'can-do' mindset
* Maintain regular and punctual attendance
* Willing to learn new skills and share knowledge with customers and the team
WE WILL OFFER
* Excellent opportunities for career progression
* A free bubble tea drink during breaks
* Pension scheme
* Staff discount on our bubble tea drinks
* Great training to help you integrate quickly into the team
* Numerous opportunities for growth as part of BUBBLE CITEA
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