Are you looking for more than just a job? Do you want to be part of a business that genuinely values and supports its people? Our client is an amazing employer who goes above and beyond for their staff, offering not only a welcoming culture but also fantastic rewards. We are now seeking a Collections Executive to join their growing team. The Role As a Collections Executive, you’ll play a key part in delivering outstanding customer service while helping customers get their accounts back on track. Your responsibilities will include: Making outbound calls to customers in arrears, aiming for a one-call resolution Handling inbound calls regarding overdue accounts and general customer queries Taking payments over the telephone securely and efficiently Issuing copy invoices, statements, and other relevant paperwork as needed What they are looking for Ideally educated to graduate level (though not essential) Strong communication skills and a customer-first attitude Ability to remain calm, professional, and solution-focused in every interaction Previous experience in collections or customer service is desirable but not essential – training will be provided Rewards & Benefits Competitive salary with company bonus – on average £200 per month (but can range from £50–£600 depending on performance and business volumes!) Supportive team culture with an employer that truly cares about your wellbeing Opportunities for growth and career progression A chance to make a real impact and be recognised for your contributions If you’re motivated, customer-focused, and want to join a company where you’re more than just a number, we’d love to hear from you. Apply today and take the first step toward a rewarding career! Benefits 20 days annual leave plus 8 bank holidays, Christmas to New Year shutdown, your birthday off and the option to buy more holiday. Access to BHSF, private medical appointments, mental health resources and death in service insurance. Training and clear progression opportunities. Team socials and recognition for long service. Free on-site parking and discounted travel options. Apply now with your current CV to autumn@elitep.co.uk Please note WE WILL REQUEST A COPY OF YOUR UK RIGHTS TO WORK IF YOU ARE SUCCESSFUL. This position will also require a credit check Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.