Security Supervisor - Contract: Infrastructure
Location: Coventry, CV1 2W
Hours of work: 60 hours per week
Working Pattern: Monday to Friday (07:00 - 19:00)
Contract Type: Permanent
Hourly Rate: £14.63
About the Role
Are you passionate about safety and delivering excellent customer service? As a Security Supervisor with ISS, you will be responsible for creating a safe environment, protecting colleagues, and safeguarding property, people, and assets through effective security operations. Reporting to the Security Operations Manager, you will oversee the local security operations as part of the client contract with ISS.
You will be the first point of contact for incident management, escalating issues to the Security Operations Manager, the client, or other stakeholders. Leading by example, you will deliver high-quality service and build strong partnerships with clients.
Key Responsibilities
1. Ensure the safety of the site and everyone on it
2. Act as the first point of contact for incident management
3. Identify suspicious activities and prevent unauthorized access
4. Maintain awareness of all site activities and daily events
5. Build positive relationships with customers and colleagues
6. Adhere to all Health & Safety procedures and report breaches
7. Train and support staff on site duties
8. Work independently or as part of a team depending on site requirements
Candidate Requirements
* Previous security experience
* Valid front-line security guarding, door supervision, or close protection SIA license
* Knowledge of security systems and related technology
* Strong leadership and organizational skills
* Experience in team development and training
* Attention to detail and consistent approach
* Good customer service skills and teamwork orientation
* Willingness to enroll in relevant apprenticeship programs for training and development
About ISS
ISS is a global leader in workplace and facility management, committed to making the world work better through innovative solutions, high standards, and caring people. We value diversity and inclusivity and welcome applicants of all backgrounds. Join us for a challenging and rewarding career where you can grow and make a difference.
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