Agena Group is transforming how organisations manage the places people rely on every day. As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. We're growing quickly, investing heavily in technology and expanding into new sectors, creating exciting opportunities for people who want to make an impact and be part of something ambitious.
Our success is built on understanding our clients' world. We combine people, data and technology to help create safer, fairer and better-managed environments, while delivering better experiences for the people who use them every day.
We're proud to be Carbon Neutral Britain certified and committed to creating positive outcomes for our clients, communities and colleagues alike.
The work we do has real-world visibility, real impact, and a constant flow of change, growth and complexity to translate into clear, human communication. This role sits at the centre of that transformation.
As our Brand and Communications Officer you will help shape and strengthen multiple brands across the Agena Group, creating clear, engaging and audience-focused communications across both B2B and B2C environments. This is a varied, high-impact role where you'll help tell our story internally and externally through content, campaigns, media activity and employee communications.
We're looking for a strong communicator and storyteller who can turn complex information into simple, engaging messaging while keeping audience, brand and commercial goals front of mind.
Responsibilities and Duties
* Supporting brand, communications and storytelling across the group
* Writing engaging content for websites, newsletters, press releases, case studies and campaigns
* Delivering internal communications that connect and engage employees
* Supporting media activity, reputation management and external communications
* Helping maintain consistent brand identity, tone of voice and messaging
* Working closely with teams across the business to uncover stories and communication opportunities
* Supporting campaigns, ESG communications, award submissions and executive messaging
* Exploring new tools, platforms and AI-supported ways of working
Who you are
* Degree qualified with demonstratable working experience in communications, PR, journalism or marketing
* Excellent writing and editing skills across different platforms and audiences
* Experience across B2B and B2C communications is desirable
* Strong storytelling ability with a creative and audience-first mindset
* Comfortable managing multiple priorities in a fast-paced environment
* Commercial awareness and understanding of brand and reputation
* Confidence working with a range of stakeholders, including senior leaders
* Familiarity with CMS, email platforms and AI tools would be an advantage
* Curious about people, culture and experience across an organisation
* Based in the UK
Further desirable experience:
* Experience working in regulated, scrutinised or infrastructure sectors
* Extensive experience within residential, healthcare, education, or retail sectors
* Experience working within fast-growth, multi-brand, or private-equity backed organisations.
Full job description and person specification detailing competencies and behaviours is available on request and will also be provided during shortlisting and interview stages.
Agena Values
We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.
Ambitious: we aim for world class service
Disruptive: we're here to change the industry
Ethical: we do things for the right reasons
Insightful: we use research to guide our decisions
Collaborative: We're better when we work together
Innovative: we help people see things differently
Other information about the role
Salary: £35,000 per annum
Hours: 40 per week; Monday - Friday 9am - 5pm
Location: UK working from home with travel to Agena offices as required
Reports to: Brand and Communications Lead
All office locations have free onsite parking. The office dress code is smart casual.
Our selection process is as follows: Application - Screening - Task - Competency Based Interview.
You must be based in the UK and able to legally live and work in the UK without sponsorship.
The postholder will be required to travel to external meetings on occasion and to other office locations by the most effective means available.
Benefits
We know there's more to life than work - that's why when you join Agena, you'll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
Incremental holiday increases to recognise long service
2 volunteering days a year
Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
Employee Assistance Programme - 24/7 confidential, independent and professional counselling
Cycle-to-work scheme
EV Charging points at office locations
Regular team/company socials
Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com
(No agency speculative contact - thank you)