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Study support service manager - b7

Guildford
Royal Surrey NHS Foundation Trust
Support services manager
€50,000 a year
Posted: 15 May
Offer description

We are seeking an experienced and motivated leader to join the Study Support Service at the South East Regional RDN. This is an exciting opportunity to play a key role in how research studies are planned, supported and delivered across the NHS and wider health and care system. You will work within a collaborative national network focused on improving the consistency, quality and efficiency of research delivery.

As Study Support Service Manager you will lead delivery of Study Support Services across designated specialties and settings, ensuring high-quality pre‑approval services (planning and placement and national cost attribution tools) and post‑approval services (portfolio oversight and on‑request support). You will line manage Study Support Service Facilitators, allocating workload, developing capability and supporting performance. You will work closely with research delivery organisations across the South East RDN region to support study feasibility, address delivery challenges and strengthen research capacity and capability.


Responsibilities

* Collaborate with regional and national colleagues to ensure consistent service delivery and contribute to improvement initiatives across the network.
* Use data and insight to monitor portfolio performance, identify risks and target support where needed.
* Determine study planning and placement recommendations based on feasibility and capacity.
* Decide when portfolio performance issues require intervention or escalation.
* Prioritise team resource and improvement activity across specialties.
* Lead delivery of Study Support Services across designated specialties and settings, ensuring high-quality pre‑ and post‑approval services.
* Line‑manage Study Support Service Facilitators, allocating workload, developing capability and supporting performance.


What We're Looking For

This role suits a collaborative, organised professional who combines operational delivery with partnership working and continuous improvement.


Benefits

We offer flexible working, excellent development opportunities and the chance to build expertise across a broad research portfolio.

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