3rd Line Support Engineer - Contract Position - Hybrid Remote (Hastings)
We have a new requirement for a 3rd Line Engineer to join an MSP, working out of their Hastings office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension.
Location: Hybrid Remote - Hastings office (2-3 days onsite)
Start Date: Monday 14th July
Rate: £275/day (inside IR35)
Contract: 3 months initially (likely to extend)
Commitment: Full-time, 5 days a week
Key Skills:
5+ years' experience in technical support (MSP or customer-facing environment)
Office 365 administration (incl. MFA)
Networking: TCP/IP, VLANs, firewalls, wireless
Virtualisation: Hyper-V, VMware, AVD, RDS
Firewalls: Fortigate, Cisco, SonicWall, WatchGuard
Backup: Azure, Veeam
Key Responsibilities:
Act as the escalation point for Level 1 & 2 engineers
Manage and implement technical changes from support tickets and project work
Support critical P1 incidents and security events as part of the L3 team
Focus on escalated helpdesk tickets, with occasional support across L2
Carry out firmware upgrades, infrastructure checks, and project delivery
If you're 3rd Line Engineer, available immediately, and has relevant experience working within an MSP or IT Consultancy environment, please click APPLY!
In Technology Group Ltd is acting as an Employment Business in relation to this vacancy