Reporting Into The Head Of Business Process Integration you will work alongside IT and business colleagues to help shape and deliver an exciting transformation programme. You will play a key role in communicating between technology teams and business users, acting as a 'translator' where necessary to convey how technology can support the business’ needs.
You will need to be able to rapidly understand the current business capabilities and processes, identify future needs and help create solutions to meet those needs - usually (but not exclusively) in relation to the use of technology.
When working as part of individual project teams, your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. Experience of test planning and management would be useful, as on smaller projects this may need to be undertaken by the Business Analyst. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
As part of the Portfolio Delivery Team the Business Analyst will be involved in agreeing the business prioritisation and delivery timelines with the key business stakeholders and report progress via the project Steering Committee and project sponsors.
Overall Role Objectives
* business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
* meetings and presentations to share ideas and findings.
* requirements analysis.
* and communicating the results of your efforts.
* communicating your insights and plans to cross-functional team members and management.
* critical information from meetings with various stakeholders and producing useful reports.
* closely with clients, technicians, and managerial staff.
* solutions meet business needs and requirements.
* user acceptance testing.
* implementing, and maintaining procedures.
* initiatives based on business needs and requirements.
* as a liaison between stakeholders and users.
Tasks/Responsibilities
Operational
* project scope, goals and deliverables.
* communicate project expectations to all stakeholders.
* with project stakeholders throughout the project (internal and external).
* necessary negotiate with other departments for the acquisition of required personnel from the company.
* responsibility to the appropriate personnel.
* and resolve issues and conflicts within the project team.
* define test and release plans.
* the test environment and coordinate with suppliers to resolve any issues.
* the seamless change into the live environment.
* lessons learned reviews to identify improvement opportunities.
* with 3rd party providers, where necessary, over operational issues.
* with other IT support responsibilities where necessary.
Essential Knowledge, Skills & Experience
Skills
* communication skills – written and verbal.
* creating detailed reports, running workshops and giving presentations.
* analytical and conceptual thinking skills.
* ability to influence stakeholders and work closely with them to determine acceptable solutions.
* Acumen.
Experience/Knowledge
* Analyst Experience.
* of Azure DevOps and Microsoft Dynamics 365 is desirable but not essential.
* bachelor’s degree in a subject with analytical content.