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Hr and office operations manager @the outnet

London
THE OUTNET.COM
Operations manager
Posted: 21h ago
Offer description

Job Description

THE OUTNET is the online destination for luxury fashion from previous seasons. Since 2009, it has showcased style that lasts by offering past-season womenswear and menswear, including exclusive capsules, from world-leading designer brands. With a strong focus on extending the life of luxury, THE OUTNET delivers a curated edit of exceptional fashion at up to 70% off, combining timeless style with a more responsible approach to retail.

As THE OUTNET continues its journey, we are seeking an experienced HR Manager to play a critical role in supporting the people agenda during a period of significant change.

This is a unique opportunity to build and embed modern HR foundations, implement new systems and ways of working, and actively contribute to the development of a strong, inclusive, and high-performance culture.

You will work closely with leaders across the business to ensure our people strategy supports both immediate needs and long-term growth

Key Responsibilities

HR Foundations & Systems

* Lead the implementation and ongoing management of core HR systems, including HRIS and payroll
* Establish clear, scalable HR policies and processes that support consistency and employee experience
* Manage employee benefit programs, overseeing health insurance, life assurance and group income protection

People Agenda & Employee Experience

* Partner with leadership to help define and deliver the people agenda aligned to business priorities
* Actively contribute to shaping talent management, performance, and development frameworks
* Lead end-to-end recruitment, working with agencies and hiring managers
* Support organisational change, restructures, and transformation projects

Office Operations

* Oversee day-to-day office operations to ensure smooth, well-functioning, and engaging workplace environment
* Act as key point of contact for office-related suppliers and service providers
* Support office planning, facilities coordination, and health & safety compliance
* Partner with IT and Finance to support onboarding and employee lifecycle activities

The Type of Person We Are Looking For

* 5+ years in a generalist HR Manager role within a fast-paced environment
* Experience implementing HR systems and building HR processes from the ground up
* Strong knowledge of UK employment law and HR best practice
* Passionate about people, culture, and creating great employee experiences

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