We'd love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills comfortable working in flexible and adaptable way. General CleanerA stone’s throw from Durham’s World Heritage Site, Grade I listed Crook Hall is considered one of the city’s most significant medieval domestic buildings dating back to the 14th century.The interlinking gardens each have their own style and character. Visitors can discover a maze, a secret walled garden, an orchard, a wildlife-rich moat pool, tranquil seating areas and views of Durham city and cathedral.You’ll be helping with the day-to-day cleaning and presentation of the National Trust’s buildings and outdoor spaces. Duties such as cleaning, sweeping and litter-picking, both inside and outdoors, form a core part of this role. You’ll aim for the highest standards of customer service everywhere you look after. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 01 February 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 170735IRC170735DurhamFixed Term p/t (until 01/11/26)Ends: Feb 2nd Important noticeIn line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.We’re looking for a General Cleaner with the practical skills and eye for detail to keep Crook Hall Gardens in excellent condition and running smoothly for all the people who visit.This is a zero hours contract to support the current team as we continue to develop the visitor offer and staff facilities at Crook Hall Gardens. You'll work alongside the current team and also on your own to cover holidays. Crook Hall Gardens is open every day from 9th February to 1st November so bank holiday and weekend working are essential to the role.For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Crook Hall, Frankland Lane, Durham, DH1 5SZCompliance.Eligibility to Work in the UK12.25 per hour