TPS Business Development Manager
Who are TPS?
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products necessary for servicing and repairing Volkswagen Group vehicles. As part of the Volkswagen Group, which includes Audi, SEAT, ŠKODA, Volkswagen passenger cars, and Commercial Vehicles, TPS operates a national network of centres with a workforce of 1,500 employees. Our management team fosters a motivating and inclusive workplace that recognizes and rewards our staff, encouraging continuous learning and development.
Launched nationally in 2006, TPS is based on an Agency Model, meaning centres stock and sell on behalf of Volkswagen Group UK. The brand has experienced rapid growth in both revenue and the number of centres nationwide.
Job Opportunity
What will you be doing?
Reporting to the TPS Area Sales Manager, the Business Development Manager (BDM) will work across multiple TPS Centres to achieve sales targets and build a loyal customer base. Delivering exceptional customer service and being a product and brand expert are essential aspects of this role.
Sales
* Develop and execute sales strategies with the ASM and Centre Managers to increase revenues from mechanical customers while maintaining loyalty.
* Meet or exceed KPIs and revenue targets within your territory.
* Identify, acquire, and develop new customer accounts.
* Support marketing initiatives, monitor their success, and report on sales and marketing performance.
* Utilize market data to identify sales opportunities within your territory.
* Understand and communicate the unique selling points of the TPS brand and products, especially the genuine vs. non-genuine aspects, and be prepared to handle sales objections.
* Manage your time effectively to maximize customer visits and opportunities.
* Collaborate with TPS Centre colleagues to leverage customer visits and call objectives.
Stakeholder Management
* Keep key stakeholders informed about sales performance through reports and presentations.
* Coordinate with business investor partners and TPS investors to support your targets.
* Work with ASM and CMs to contribute to Business Improvement Plans.
Customer Experience
* Maintain and develop relationships with all customers.
* Provide knowledgeable, responsive, and courteous service that reflects the TPS brand's reputation.
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