Overview
Why should you join our team? We currently have a wonderful opportunity to join our dynamic restaurant team as a Duty Manager. Every member of our restaurant team plays an integral part in delivering the best possible experience for our customers. We pride ourselves on having created a welcoming and inclusive environment for all, to excel and develop in their roles.
Benefits
* Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots
* An awesome service charge on top of your competitive hourly pay rate
* Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker
* Discounted room rates at our two hotels
* Discounted selected dishes on shift, and wines at cost price
* We take well-being seriously, so you’ll have access to our 24/7 employee assistance programme
* Fantastic staff nights out and on-shift daily and monthly incentives
* Annual company rewards – get the chance to win holiday vouchers for you and your loved ones
* Take part in our Future Leaders course, where you can experience bespoke career development
* Length of service awards
Role responsibilities
* Ensuring staffing levels are adequate for the shift and any issues are addressed in a timely manner
* Anticipating client needs wherever possible and react to these to enhance client satisfaction
* Flexibility to assist within other areas of the restaurant
* Briefing the front of house team to ensure they have clear targets on customer satisfaction and upselling
* Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available
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