Receptionist - Probation Service (NPS) 📍 Shepherd's Bush, London (W12 9AX) 💷 £14.75 per hour (experienced) | £12.86 per hour (no experience) 📅 Booking Number: (phone number removed) 🕒 Full-time | Office-based 📆 Contract until 19/10/2026 (potential to extend) About the Role We're looking for a professional and reliable Receptionist to join the Probation Service within HMPPS. This is a key front-facing role where you'll act as the first point of contact for visitors, service users, and staff while supporting a busy administrative function. You'll be working across areas including Hammersmith, Fulham, Kensington, Chelsea, and Westminster, helping ensure smooth day-to-day operations in a fast-paced and important public service environment. Key Responsibilities Welcome visitors and people on probation, managing sign-ins, passes, and enquiries Handle incoming calls, emails, and general reception duties Provide admin support including data entry, document production, and file management Manage building logistics such as mail, deliveries, room bookings, and supplies Support health & safety processes (fire alarms, evacuations, incident logging) Monitor building security (including CCTV where required) Assist with sensitive data handling and maintain strict confidentiality Support operational teams with administrative tasks when needed What We're Looking For ...