Direct message the job poster from Mobile Broadband Network Ltd (MBNL)
At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain. As the UK’s largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity.
Reporting to the Head of Quality Assurance and Operational Excellence, we’re seeking a meticulous and proactive Document Administrator to join our team. This role is pivotal in maintaining the integrity, accessibility, and compliance of our Management System documentation across internal and external platforms. This is a hybrid role with a minimum of 2 days per week in our Central Reading offices.
What you’ll do
* Coordinate the update, review, approval, release, and archiving of process and technical documentation within the MBNL Management System.
* Ensure all published documents meet MBNL standards for formatting, revision control, and content consistency.
* Organise and maintain our document management systems (internal and external) for structured and easy access.
* Collaborate with document owners, functional leads, and SMEs to triage and manage documentation lifecycle (e.g., maintain, archive, obsolete).
* Work closely with Document Controllers and service provider admins to implement disposition actions and track them to closure.
* Align metadata between internal and external DMS platforms to ensure lifecycle consistency.
* Drive improvements in external DMS functionality and design.
* Implement formal archiving processes for external documentation.
* Guide business users in accessing and navigating the external DMS.
* Maintain accurate records, logs, and registers to support audit trails and document retrieval.
* Support data entry and resolve document-related discrepancies.
What you’ll bring
* Strong IT skills, especially within Microsoft 365 and SharePoint.
* Exceptional attention to detail and organisational abilities.
* Professional training in document management.
Nice-to-Have
* Bachelor’s degree in Business Administration, IT Systems, or related field.
* Experience working within ISO9001 and ISO45001 certified environments.
* Background in construction or asset management with awareness of CDM regulations.
* Familiarity with BIC Process Mapping software.
MBNL – building strength through inclusion.
At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other’s uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.
We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.
MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.
Seniority level
* Associate
Employment type
* Contract
Job function
* Quality Assurance
* Industries: Telecommunications
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