Our client, a leading global supply chain organisation is looking for a professional, capable and personable individual to provide front of house service and reception cover.
We're looking for an efficient Receptionist to join our team at the company's main reception. You'll be responsible for providing exceptional customer care, ensuring all guests receive a personalised and special welcome.
This role is crucial in maintaining the highest standards for our reception area and Conference Centre facilities, which significantly enhances the overall customer experience and supports the organisational brand.
Key Relationships and Interfaces
You'll be the first point of contact for a diverse range of individuals, including:
? High volumes of staff, guests, and tenants (and their guests)
? Conference Centre delegates
Your role is to create a welcoming atmosphere, utilising strong emotional intelligence to assess visitors' needs and direct them appropriately. You'll also liaise closely with our Facilities and cleaning teams to ensure any maintenance or cleaning issues are addressed promptly and resolved quickly. Regular, ongoing training in the company policies and Customer Service will be provided.
Accountabilities
Operational Processes, Procedures, and Project Delivery
? Meet and greet all internal and external visitors, providing an efficient and professional registration service for ever...