Join the Caridon Property Team: Make a Real Impact in Housing!
At Caridon Property, we're not just a leading provider of social housing-we're on a mission to make a difference. Founded in 2009, we've already provided homes for over 15,000 tenants and offer an award-winning service to both tenants and landlords. Our purpose is clear: to break the mould in social housing by offering homes to people in real need.
We believe in challenging conventional ideas and pushing the boundaries of what's possible in housing. Our vision is to become the leading provider of innovative, creative, full-service home solutions, and we're looking for passionate people to join us on this journey.
Job Title: Resident Engagement Administrator
Reports to: Regional Manager
Salary: Salary from £12.21 per hour
Location: Crawley Offices
Hours: 18 hours per week Monday, Wednesday and Friday 11.00am-5.00pm
Contract Type: Part Time OR
Fulltime 30 hours per week Monday to Friday 11am to 5pm
The Role
The role involves interaction with onsite Housing Officers and coordinating with the head office to manage and promote various resident events. This includes advertising events via social media and in-house TV screens, creating event posters, and producing newsletters for residents.
General admin roles around tenant queries, preparing tenancy move in paperwork writing letters, work order uploads, liaising with utility companies, council communicating, filling and stationery, updating or relevant policy and procedures. Ad hoc duties.
The individual will also assist in facilitating events, such as coffee mornings, Christmas parties for residents, and summer activities, ensuring everything runs smoothly. They will upload event photos to a centralised system, write letters to tenants and external partners, and gather feedback to improve future events.
Additionally, the role includes encouraging resident participation, organising communal rooms and storage before and after events, and sending event reports to the PR team. The person will also keep the intranet up-to-date and provide administrative support to the office staff as needed.
This post is subject to an Enhanced Criminal Record Check
What are we looking for?
* Ability to listen and communicate effectively
* Good written communication and computer literate
* Good IT skills and use of CANVA or other design software
* Knowledge and interest in the arts, teaching or social housing
* Keen eye for event planning
Why join our team?
Working with Caridon means your part of a team committed to making a positive impact on people's lives. You'll not only grow in your career but also contribute to transforming housing solutions in the UK. At Caridon, we believe in nurturing talent. Our friendly and inclusive team ensures that you feel supported every step of the way. Whether you're just starting out or looking to advance your career, we provide ample opportunities for growth.
Our Values:
* Innovation: We embrace new ideas and creative solutions in everything we do
* Compassion: We are dedicated to supporting our clients and creating safe, comfortable homes for those in need
* Integrity: Honesty and transparency are the heart of our business
What is in it for you?
* Health benefits package including life cover and cash back plan on medical treatments
* Company events including team-building activities and Christmas parties
* Competitive company pension plan
* Employee referral scheme
* Discount platform on favourite brands and services
* Generous 33 days of annual leave allowance
* Paid sick allowance
Diversity and Inclusion
We, at Caridon, strive to create a workplace where everyone feels valued, can be themselves, and an opportunity to reach their full potential. We celebrate diversity and support our colleagues through various initiatives and staff networks. Our commitment is to build a strong, diverse workforce and foster an inclusive environment where everyone can thrive