Description
Due to continued success and planned growth, we are seeking exceptional and motivated Remortgage Conveyancers, Case Handlers, and/or an experienced legal assistant who are ready to take the next step in their career. This is an excellent opportunity to build a rewarding career with an innovative, award‑winning, and industry‑leading residential conveyancing company based in Newport, South Wales.
Application Deadline: 31 March 2026
Department: Transactional Teams
Location: Newport
Compensation: £28,000 – £40,000 / year
On a daily basis this will involve:
* Manage your own Remortgage Caseload: Take responsibility for and complete re‑mortgage matters. You will oversee the legal elements of the remortgage process which will cover tenancy remortgages, staircasing, leasehold and transfer of equity to name a few.
* Administrative Tasks: Carry out day‑to‑day legal administration on behalf of lenders.
* Accuracy and Client Service: Ensure that work is accurately carried out in the set time frame whilst maintaining high standards of client care and service to third parties.
* Client Communication: Deal with incoming correspondence, emails, etc. Take phone calls, record them on the CMS and take necessary action.
* Case Management: Proactively progress cases through the CMS and retain files updated.
* Reporting and Due Diligence: Review property titles, report on mortgage offers and correspond with relevant mortgage information with other parties involved in the process.
* Achievement of Targets: Meet the department's set targets and work proactively to meet tight deadlines.
The Individual
To be considered for this role, your CV should clearly demonstrate the following:
* Self‑motivated and able to manage conflicting priorities and tasks with minimal supervision.
* Copes effectively in demanding circumstances.
* Demonstrates persistence and commitment to completing tasks and objectives.
* Pays attention to detail and quality of work.
* Confident in building and maintaining strong working relationships with staff of all levels of seniority.
* Able to communicate in writing, to colleagues and external stakeholders, in a clear, constructive, and professional way.
* Excellent customer communication skills including the ability to resolve complaints or escalations.
* Demonstrates sound judgement and good decision‑making when dealing with problems.
* Able to identify a problem and develop a solution and seek guidance or input before acting.
* Looks for new solutions to problems as well as tried and tested methods.
* Willing to ask questions, listen to others’ views and accept advice.
Our Company Benefits
Our commitment to provide a supportive, empowering and rewarding workplace continues to be part of our core mission at Convey Law. We have a vast array of benefits which we continue to enhance to ensure the most comprehensive, supportive and engaging benefits package is available for our team, key features include:
* Competitive basic salary in addition to an uncapped performance bonus paid monthly and quarterly based on individual achievement of KPIs and an annual Company bonus of £1,000
* Up to 40 days annual leave inclusive of Bank Holidays
* Option to purchase up to 5 days leave
* Hybrid working with flexible working timesEnhanced maternity and paternity leave
* Company Sick Pay
* Discounted Gym Membership
* Subsidised Conveyancing
* Employee Assistance Scheme which includes counselling sessions
* Well‑being programmes
* Ongoing training, development, and recognition programmes
* A supportive and fun team environment, with regular collaboration and charity events
Next Steps
If you have the qualities that we are looking for, share our Company values and feel this is the next step in your career, we would love to hear from you.
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