Job Description
IT Trainer
Cambridge | Permanent
£38,000
The Role
We are looking for an IT Trainer to join a professional services business, supporting employees across the organisation to improve their use of technology and digital systems.
This role will focus on delivering training and user support across a range of systems, with a strong emphasis on Microsoft 365 applications. You will work with employees at all levels of the business, from new starters through to long-standing members of staff, helping users feel confident and capable using technology in their day-to-day work.
The position will involve a mix of face-to-face and virtual training, alongside one-to-one user support and assisting with the rollout of new systems and technologies.
Key Responsibilities
* Deliver IT and systems training both face-to-face and remotely
* Support onboarding and training for new starters
* Provide ongoing support and guidance to existing users
* Assist with system rollouts and adoption of new technologies
* Create and maintain user guides and training materials
* Provide one-to-one support to users where required
* Help improve how technology is used across the business
* Support users with Microsoft 365 applications including Teams, Outlook, and SharePoint
* Work closely with IT and wider business teams to identify training and support needs
About You
* Previous experience delivering IT or systems training
* Good knowledge of Microsoft 365 / Office 365
* Strong communication and interpersonal skills
* Comfortable supporting users with different levels of technical ability
* Friendly, approachable, and patient attitude
* Experience within a professional services or legal environment would be beneficial