Our Leisure Receptionist makes the first impression of our Village experience. Your friendly greeting sets the standard for the service our members and guests will receive. With a positive attitude, you'll greet members and guests, handle phone inquiries, and ensure excellent customer service. You'll get to know our members to help them enjoy all that Village life offers. Daily tasks include meeting and greeting, taking bookings, resolving queries, and maintaining member satisfaction.
We seek candidates with a natural ability to interact with diverse people, effective selling techniques, a passion for leisure, fitness, and customer service. You should understand individual member needs, aim to exceed targets, and work well within a team.
At Village Hotel Club, we embrace personality, individualism, and fun. Our modern, lively spaces encourage guests to work, eat, relax, play, and exercise. With locations across the UK, we rely on you to deliver outstanding service. Join us and enjoy benefits such as:
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discounts on overnight stays, starting from £35, with breakfast included.
* Friends and Family discounted stays from £49, including breakfast.
* 50% discount on Food and Drink at Village Hotel Pub & Grill.
* 30% discount at Village Hotel Starbucks stores.
* Excellent training and development programs, including Rising Stars and Talent Academy.
* Discounts and cashback on High Street Brands and Supermarkets.
* Well-being and healthcare benefits, mental health support, and mental health days.
* Financial wellbeing support via Wagestream.
* Access to Employee Assistance Programme for support and counselling.
* Flexible working hours and a supportive, inclusive environment.
* Reward and recognition schemes, anniversary rewards, and employee milestone celebrations.
* Electric car salary sacrifice scheme.
* Your birthday off guaranteed.
* Discounted Health Cash plan and Sick pay Insurance.
* Community engagement events and recognition programs.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
#J-18808-Ljbffr