Join to apply for the Customer Service Advisor role at North Devon Council.
We are looking for confident and approachable Customer Service Advisors to support our offices in Barnstaple, Ilfracombe, South Molton and Brynsworthy. You’ll be helping customers face-to-face and over the phone, so previous experience in a customer-facing role is an advantage. This is a great opportunity to make a real difference in your community while developing your skills in a supportive environment.
To succeed in this role, you’ll need strong written and verbal communication skills, sound decision-making abilities, and a calm, helpful manner.
* At least 12 months of customer service experience
* 4 GCSEs (Grade 4 or above) or equivalent
* Confident using various IT systems
* A good understanding of equal opportunities and data protection
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Customer Service
Industries
* Administrative and Support Services
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