Fresh Produce Technical Manager - Driving Quality & Customer Success
Step into a pivotal customer-facing role where your technical expertise ensures exceptional product quality, smooth supplier collaboration, and outstanding service for key retail partners in the Fresh Produce sector.
We are seeking an experienced Technical Manager to act as the primary technical liaison for customers, working closely with growers, suppliers, and packing partners to uphold the highest standards of product quality, compliance, and innovation. This is a non-site-based role with no line management, offering the opportunity to make a tangible impact by supporting both internal teams and customer relationships.
Why this role is exciting:-
Be the technical expert for customers, ensuring product quality, compliance, and service excellence
Support suppliers, growers, and packing partners to deliver solutions and continuous improvement
Influence product development, packaging, and innovation to enhance customer satisfaction
Work closely with internal teams and key retail partners in a dynamic, collaborative environment
Technical Manager Key Responsibilities
Serve as the customer-facing technical liaison, collaborating with suppliers and internal teams
Maintain and update product specifications, due diligence, and technical documentation
Monitor product quality, resolve issues, and communicate with customers and suppliers
Conduct supplier, grower, and packing partner visits to support quality and improvement initiatives
Support new product launches, packaging changes, and seasonal transitions
Capture and report competitor activity, market trends, and technical insights
Assist with customer tenders, documentation requests, and ad hoc technical projectsTechnical Manager Key Requirements
Proven experience in a retail customer-facing Technical role within Fresh Produce
Strong communication, relationship management, and organisational skills
Proactive problem-solving mindset with the ability to manage multiple priorities
Attention to detail, with a focus on continuous improvement and compliance
Confident working with suppliers, growers, and cross-functional teams
Knowledge of quality standards, technical specifications, and supply chain processesThis is an opportunity to play a critical role in a growing, dynamic Fresh Produce business. You will be recognised and supported as a key contributor, with the chance to influence quality, product development, and customer satisfaction across the supply chain.
This is a UK-based position, and as such, applicants must have the Right to Work in the United Kingdom. Evidence of your Right to Work will be requested prior to interview