Overview
The post will provide a varied and interesting workload, including, but not limited to these key areas:
Responsibilities
* To take a lead role in managing the clinics for our IBD nurses outpatient appointments, in accordance with Government Access targets.
* Monitor, maintain and update electronic worklists and ensure that all tasks are being actioned in a timely manner, and to escalate where appropriate, any patients who will breach the maximum booking requirements for the specialty.
* Monitor clinician annual leave/absences and adjust clinic templates accordingly.
* Be responsible for setting up new clinics by liaising with our IBD Nurses, outpatient services and clinic managers.
* Produce reports and other documents as required to analyse worklists and provide information to the management team.
* Develop and maintain appropriate internal written working practices, ensuring that relevant Trust Policies are followed and implemented within the designated area of responsibility.
* Manage incoming email tasks and delegate to the team.
* Be responsible for the day-to-day supervision, co-ordination and line management of the administrative and clerical staff within the designated area of responsibility.
We are looking for someone to undertake the role of MDT Co-ordinator on a permanent basis. This is an ideal opportunity for the successful candidate to gain experience or further their knowledge in a Band 4 supervisory role, amongst a supportive team and management structure.
Exceptional secretarial / administrative skills are essential and previous experience in an NHS outpatient role would be an advantage. The successful candidate will be required to work well under pressure and demonstrate the ability to prioritise the demands of a busy service, and manage their time and workload effectively workloads with a flexible, patient-centred approach.
Qualifications / Experience
* Exceptional secretarial / administrative skills are essential; previous experience in an NHS outpatient role would be an advantage.
* Ability to work well under pressure and prioritise demands of a busy service; strong time and workload management.
Benefits
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of provider
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