The Vacancy Community Based Counselling Service (CBCS) Administrator We are Inspire Inspire is the leading mental health, learning disability, addiction and wellbeing charity across the island of Ireland. We are passionate about delivering high-quality, person-centred services that support people to live healthier, more fulfilled lives. Every day, our teams work with individuals, families and communities to promote wellbeing, recovery and positive mental health. We are currently recruiting for a Community Based Counselling Service (CBCS) Administrator, a key role supporting the smooth, effective and professional delivery of our counselling services. About the Role As a CBCS Administrator, you will provide high-quality administrative support to ensure the day-to-day operation of our Community Based Counselling Service runs efficiently and professionally. You will: Support the service with confidential administrative duties including data entry, letter production, reports and presentations. Use the Client Management System and MS Office applications to maintain accurate, detailed and professional records. Assist with collating statistical reports, audit information and KPI data. Manage service inboxes, incoming/outgoing communications, referrals and client scheduling. Support distressed clients through appropriate escalation and signposting. Oversee petty cash, invoicing, lodgements and procurement of supplies. Maintain building systems, including health and safety checks, visitor management and room preparation. Coordinate appointments, diaries, events and meetings, including taking accurate minutes. Build strong collaborative relationships with staff, Associate Counsellors, service users and external partners. This is a varied, fast-paced role where no two days are the same. You will play a vital part in ensuring clients receive timely access to support while contributing to the wider success of the service. What We're Looking For We are seeking someone who can bring professionalism, accuracy and compassion to this essential role. Essential Criteria: Minimum of 12 months' experience in an administrative role. Minimum of 5 GCSEs at grade C or above, including English and Maths (or equivalent). Experience maintaining accurate records using information management systems. Strong organisational skills and excellent attention to detail. Ability to manage and prioritise a busy workload. Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to work flexibly to meet the needs of the business. Why Join Us At Inspire, you will be part of an organisation that genuinely cares about people including you. We offer: The chance to make a real impact on the wellbeing of individuals and communities Meaningful, rewarding work as part of a passionate team Access to Inspire's health, wellbeing and staff support initiatives Work with a dynamic team that values inclusion, collaboration, and personal growth Access training, support, and flexible working Enjoy benefits including enhanced annual leave, EAP, health cash plan, and more Additional Information This post will require a satisfactory Enhanced AccessNI check including Adult & Child Barred List checks. Following the interviews a waiting list will be created for similar posts for a nine month period. Inspire is committed to equality of opportunity and to selection based on merit. Sounds Like a Good Fit? If you are an organised, compassionate and motivated administrator who wants to contribute to a service that makes a real difference, we would love to hear from you. If you want to hear more about this exciting opportunities or have any questions please don't hesitate to get in touch by emailing or apply via our website at: Our Organisation Inspire is an all-island charity and social enterprise and our aim is wellbeing for all. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. We campaign to create a society free from stigma and discrimination with a culture of compassion that focuses on people and their abilities. Our Benefits Enhanced Annual Leave Cycle to Work Scheme Shopping Discounts Employee Wellbeing Initiatives Death in Service Benefit Occupational Sick Pay To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.