AI Lead – Medical Communications
Location: Hybrid / Remote UK
Function: Digital, Innovation & Medical Strategy
About the role
We’re looking for an AI Lead to shape, embed, and scale the use of artificial intelligence across our Medical Communications agency. This is a senior, cross-functional role focused on responsible, compliant, and value-driven AI adoption that enhances medical content, insight generation, and agency operations.
You will act as the bridge between medical expertise, content teams, clients, and technology, ensuring AI is used thoughtfully to improve quality, speed, and impact, without compromising scientific integrity or compliance.
This role is not about building models from scratch, but about strategic leadership, use-case development, governance, and enablement in a highly regulated environment.
Key responsibilities
AI strategy & leadership
* Define and own the agency’s AI vision and roadmap, aligned with business goals and regulatory expectations
* Identify high-impact AI use cases across medical writing, scientific services, insights, and operations
* Act as the internal subject matter expert on AI in Med Comms
Medical & content enablement
* Work closely with medical writers, editors, and account teams to integrate AI tools into content development workflows
* Ensure AI supports (not replaces) scientific thinking, narrative development, and critical appraisal
* Develop best practices for AI-assisted literature analysis, content drafting, data synthesis, and insight generation
Governance, compliance & risk
* Establish AI governance frameworks, including validation, auditability, data privacy, and documentation
* Partner with medical, legal, and compliance teams to ensure responsible AI use
* Stay ahead of evolving regulations, guidance, and client expectations around AI in healthcare communications
Client engagement
* Support client conversations around AI-enabled solutions and innovation
* Help design compliant, AI-supported deliverables where appropriate
* Contribute to pitches, proposals, and thought leadership
Change, training & adoption
* Lead AI training and upskilling across the agency
* Build confidence and capability among medical and non-medical teams
* Champion a culture of curiosity, experimentation, and responsible innovation
About you
You don’t need to be a software engineer, but you do need to understand both AI capabilities and the realities of Med Comms.
Essential:
* Experience in medical communications, pharma, life sciences, or healthcare consulting
* Strong understanding of AI / GenAI concepts and applications
* Proven ability to translate complex ideas into practical, compliant solutions
* Comfort working in regulated environments
* Excellent stakeholder management and communication skills
Desirable:
* Experience leading digital, innovation, or transformation initiatives
* Exposure to AI governance, validation, or responsible AI frameworks
* Background in medical writing, scientific strategy, or healthcare data
* PhD, MD, PharmD, or life sciences degree (or equivalent experience)
What we offer
* A genuine opportunity to shape how AI is used responsibly in Med Comms
* High visibility role with senior leadership and global clients
* Collaborative, science-led culture
* Flexible working and competitive compensation
* Investment in learning, development, and experimentation
Why this role matters
AI is transforming medical communications, but only when used thoughtfully, ethically, and with scientific rigor. This role ensures innovation enhances, rather than undermines, the quality and trust at the heart of what we do.