The Senior Manager - BPPS Recruitment will manage and execute all Business Professional full-cycle talent acquisition activities across in-market and centers to deliver a first-class recruitment experience for all candidates and Hiring Managers. This role will be supported by a geographically dispersed team of recruitment manager/s; specialist/s and coordinator/s. The role will ensure consistent hiring standards, service delivery and alignment with workforce planning goals, with a focus on a direct sourcing strategy to attract and hire qualified talent.
Main responsibilities:
1. Lead full-cycle business professional recruitment across all offices and centers, ensuring alignment on workforce planning and operational priorities
2. Develop and execute scalable hiring strategies to support multi-function recruitment across diverse geographic markets
3. Standardize recruitment processes to increase efficiencies and candidate/hiring manager experience
4. Train recruitment team on utilizing direct sourcing methodologies, using appropriate talent attraction strategies to deliver lateral talent, reducing dependency on agencies and to reduce overall agency and head-hunter costs
5. Ensure consistent compliance with employment laws, internal policies and risk management protocols when recruiting across locations/geographies
6. Serve as primary point of contact to workforce planning team on open roles releases, assigning open vacancies to applicable recruiter/s
7. Work with Recruitment Directors to define and have process documentation for team to track recruitment KPIs that are measurable time-to-fill, time-to-hire, offer acceptance rate, candidate source, cost savings etc.) to drive high-quality hiring outcomes
8. Develop and maintain relationships with functional Directors, understanding unique staffing requirements/challenges across different functions of business & professional services
9. Deliver full-cycle hiring execution and direct sourcing for senior level roles Manager level and above)
10. Champion inclusive hiring practices to develop robust talent pipelines across all offices and centers
11. Provide deep functional knowledge and expertise, acting as a trusted advisor across the function and the business
12. Partner with and ensure effective collaboration and communication with in-market and center functional teams and administrators to drive best-in-class recruitment and functional cohesiveness
13. Through Avature and through other AI-powered solutions, identify sourcing tools to identify and engage passive talent; continual review of options to implement AI-driven resume screening, interview scheduling and skills-matching technology to enhance hiring accuracy and efficiency in partnership with relevant teams
14. Negotiate external agency supplier terms (as needed) and ensure team is maintaining a database of preferred external agencies and supplier terms
15. Develop external branding strategy playbook to promote vacancies, leveraging Think Baker McKenzie campaign and LinkedIn.
16. Participate in various recruiter organizations to increase personal networking, knowledge sharing and promotion of the Firm
17. Drive a continuous improvement mindset to ensure that the Business Professional Recruitment team is keeping pace with the evolving nature of the business and external market best practices
18. Ad-hoc projects and tasks as set by the Directors of Recruitment
Skills and experience:
19. A bachelor's degree or equivalent
20. Extensive talent acquisition experience across Finance, Operations, Human Resources, IT, Business Development, Marketing, Communications, and other support functions, in a multi-office professional service/law firm environment
21. Demonstrated experience managing, coaching and developing geographically dispersed recruitment teams
22. Strong international recruitment experience and knowledge of global employment regulations and recruiting compliance considerations
23. Strong track record in direct sourcing methodologies and delivery
24. Expertise in workforce planning, talent analytics and applicant tracking systems (ideally Avature)
25. Excellent written and oral communication, interpersonal and presentation skills, with a proven ability to relate to and gain the confidence of people
26. Able to work at pace, problem solve and deliver solutions against tight timelines
27. Excellent communication skills with both team members, direct reports and senior and executive stakeholders
28. Comfortable working with minimal direction and proactively takes initiative within a globally dispersed team
29. Able to bring good judgement and empathy to sensitive situations
30. Proven ability to influence senior stakeholders in a complex, matrixed environment
Reports to: Regional Recruitment Directors and Center Lead
Travel requirements: The role will not require travel
Position type: Specialist
Development framework: Senior Manager