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Programmes administrator (operations and delivery)

Cardiff
£25,000 a year
Posted: 3h ago
Offer description

1MM Programmes Administrator (Operations & Delivery) Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region Contract: 6 months (continuing subject to funding) Hours: 37.5 per week Salary: £25,000 (pro rata) Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications) About Us We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen. About the Role This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times. If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you. What You’ll Be Doing Coordinating training workshops and events for mentors and staff Supporting mentor recruitment, onboarding, and engagement Managing programme communications and bulletins via Brevo Administering DocuSign and maintaining accurate records Tracking and monitoring DBS checks and suitability processes Managing delivery, safeguarding, and enquiries inboxes Providing admin support across regions, including mentor engagement Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR What We’re Looking For You’ll be someone who is: Passionate about improving outcomes for young people aged 14–25 Highly organised, detail-focused, and comfortable juggling priorities Experienced in event administration Confident using digital systems and learning new tools 2 years experience in HR and general administration, operations, or programme support Calm, professional, and confident handling sensitive information Proactive, adaptable, and happy supporting across teams and regions Committed to safeguarding and safer recruitment practices Why Join Us? Be part of a mission-driven organisation making real impact Play a vital role in safe, high-quality mentoring delivery Work with a supportive, values-led team Opportunities to learn, grow, and shape better systems How to Apply To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for. ️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.

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