Job Title: Despatch Assistant Reports to: Pharmacy Manager Principle Purpose: To provide an accurate, timely, and qualitative dispatch service to our customers ABOUT US Health Counter Ltd is a dynamic high growth online pharmacy supported by one of the largest independent pharmacy chains in Europe. Our rapid expansion growth continues to increase and are looking for a highly motivated candidate who is up for a challenge and the opportunity to make an impact in a fast paced and innovative environment. A unique chance to build a highly rewarding career within the UK pharmaceutical Industry, focusing on the supply chain from the Manufacturer down to the End Patient across various channels. Main Responsibilities: Accurately pack patient orders and process despatching in an efficient and timely manner Maintain exceptional attention to detail to prevent risk of cross-contamination between patient orders The above list is not exhaustive. You may be required to perform other duties that are deemed reasonable by your manager. Professionalism & Housekeeping Ensure full understanding and adherence with all Standard Operating Procedures Complete all required training to perform the role competently and in line with company expectations Protect the confidentiality of patient and client information with accordance with the Data Protection Act 2018 Safeguard the confidentiality of company policies, internal data and operational statistics Work collaboratively with colleagues and suppliers, ensuring clear communication to support smooth and effective operations Ensure that the dispensary always projects a professional image Dispensary shelves to be clean, tidy, and well organised with special attention to risk management guidelines Ensure the floor is kept clean, and free from any hazards Adhere to all workplace Health and Safety procedures and policies Complete any associated and mandatory training Training may be offered in the future as a dispensing assistant Stock Control Availability to attend and take part in stock takes which are conducted every 2 months Ensure all orders are checked off accurately, and dispensary stock put out with care Ensure a date checking procedure is maintained and recorded You may also be required to assist with stock (putting stock away/pulling stock) The successful candidate will be fully trained. The Candidate Highly punctual and willing to learn, improve and adapt Fluent in written and spoken English Able to use own initiative and work as part of a team Attention to detail Shift Pattern: Monday to Friday 9am – 5.30pm with 30-minutes break (Saturdays may be required) Remuneration: Competitive based on experience Sponsorship is not provided by the Company